I received my first order today. Ordered the Duke Nukem AAAA+ and the 2 for $85 Distillate pens. was a problem with one of the pens but I emailed them soon as I opened the package and noticed the issue. I was impressed with the VERY quick response. They said they will correct the issue and send me a new one out right away. The flower is top Notice. The smell when I opened the bag was amazing, and the buzz was great. I was a little nervous about making my first ever online purchase. besides the little hiccup with the pen, all and all very happy with the product and customer service. will be a repeat customer for sure.